Are the models painted?
No — all miniatures are supplied unpainted, and unless the listing says otherwise, unassembled. They're resin kits that may need light clean-up (sanding, filling, drilling) before painting.
How long does dispatch take?
Most kits are cast to order and typically dispatched within a few working days. You'll get a tracking email from Royal Mail once your parcel is on its way.
Do you ship internationally?
Yes. Shipping and any customs charges are calculated at checkout based on your destination.
Can I order in bulk or request a custom size?
Often, yes — contact us with what you need.
What's your returns policy?
If something arrives damaged or faulty, contact us within 14 days and we'll put it right. See our Returns & Refunds page for the full policy.